2023 Maserati Quattroporte Modena Q4 in Nero Ribelle exterior with Tan interior. The Maserati Quattroporte Modena Q4 features a 3.0L Twin-Turbo V6 Engine with 424 hp.
OPTIONAL EQUIPMENT INCLUDES: Comfort & Convenience Package / High Premium Sound System / Open Pore Radica Wood Trim / Red Brake Calipers / Ventilated Front Seats / Mica Paint / Full Natural Drilled Leather / QP Accessories
Forward collision: Forward Collision Warning Plus w/Autonomous Emergency Braking mitigation
Ignition disable
Knee airbag
Occupant sensing airbag
Overhead airbag
Pedestrian detection: prevention
Perimeter/approach lights
Rear collision: Rear Cross Path Function (RCP) warning
Security system
Tracker system: Maserati Connect
Traction control
KBB.com Consumer Reviews
Overall4.2Out of 5
2 Engine Failures 14k apart!
By Nick-K | on Wednesday, February 24, 2021
1.0
I hope no one here has to go through this ! Just providing some info that I believe is relevant to owners and potential owners!
I purchased a 2014 Maserati Quattroporte with 29,154 miles on Sept 21, 2017 which was still under the manufactures warranty.
· On Sept 27 2017, I brought the car to the Maserati dealer due to a loud knocking sound in the engine that started Sept 25 2017
· The Maserati dealer was unable to locate the source of the noise and contacted Maserati of USA for further guidance
· Maserati USA requested the vehicle service records and stated the engine needed to be replaced since the noise could not be located
· Maserati USA approved a complete motor replacement under the manufactures warranty which covered the full cost of parts and labor on the vehicle with 29,479 miles
· The Maserati dealer disclosed a 1 year parts warranty on the engine and one year warranty on labor
On June 15th 2020, My newly manufactured engine provided by Maserati abruptly stalled while driving and forcing the car in Neutral. So towed to the dealer.
· The Maserati dealer contacted me on June 16th 2020, indicating that the Engine that was just swapped out a bit over 2 years ago and only been driven for 14,265 miles (Current odometer = 43,744) has seized and is need of another replacement
· The dealer advised that I will need to open a case with Maserati USA since the engine was already replaced once under warranty, but is no longer covered under the manufacture or extended parts warranty provided during the first replacement
· Service records were once again provided indicating the engine was serviced on 10/12/2018 with 36,492 miles (7,013 miles on new engine) and then again on 7/6/2019 with 39,750 miles (only 3,258 more miles = 10,271miles on new engine)
· Maserati USA is approving a second engine Swap at 43,744 miles on the car, but only 14,265 miles on the Brand New Engine and has committed to covering the cost of the new Engine, but Labor costs approximated to be $5,300 would be my responsibility
To summarize –
Maserati was unable to identify the source of the initial engine noise in Sept of 2017, which resulted in the first motor swap at 29,479 miles. The defective motor was replaced with a BRAND NEW (not refurbished or used) motor from the Maserati production line. After ONLY 14,744 miles of drive time on a BRAND NEW engine, it has now failed. Maserati is willing to provide a replacement motor at no cost which is being considered a “good will” (as if I somehow contributed to a failed engine at 14k) replacement and since the original parts warranty has expired, I ( the consumer) will need to cover the Labor cost. I am not however understanding how there can be 2 engines go bad, (the 2nd at only 14k) and there is no investigation into the cause. Can there be an underlying reason for the engine failure that was not found during the initial investigation in 2017? Does Maserati have a service assurance department that completes RTF repair analysis to find any manufacturing defects? Is the Mean time between failure (MTBF) numbers of the parts used in Maserati Engines not rated to sustain a Maserati engine for more than 14K miles and this is considered normal AFR (annual failure rates)?
As a manufacturer, I would expect these to be a concern and evaluate the root cause instead of considering a car engine failing at 14K miles BAU, and asking the consumer to pay for the labor costs to replace the engine. The bigger concern is, how can a consumer be asked to have any confidence in a car manufacture, and the safety and reliability of its product with 2 engine swaps. What assurances would be given that this will not happen in another 2 years’ time, out of warranty and considered out of pocket costs.
+ Update Feb 2021--- Had to get a lawyer to recover the money for the labor costs, and after months of back and forth with Maserati, they finally settled on reimbursing me the labor fees, but I still have no reassurances that their wont be a 3rd engine failure and also had to sign an agreement that waives my right to another lawsuit against Maserati. The sad reality is, I feel that selling this car is now my only option, but just making it someone else’s problem.…
Depreciates significantly!!!
By Low key | on Wednesday, June 06, 2018
5.0
This car (Maserati Quattroporte GTS) brand new ranges from 125-140,000 dollars off the showroom floor. According to KBB, in 4 years, this car has lost 100,000 dollars in value. Looks good, but if it depreciates by this much in 4 years, I would not recommend buying it NEW, buy it when it is 2-3 years old!!!…
Beautiful Machine
By KB | on Tuesday, February 27, 2018
5.0
I bought this car 3 months ago and it is a magnificent performer. Beautiful interior, sound, gets a lot of looks on the highway.…
*The advertised price does not reflect the final selling price. The advertised price of new and used vehicles does not include sales tax, vehicle registration fees, finance charges, documentation charges, and any other fees required by law. We attempt to update this inventory on a regular basis. However, there can be a delay between the sale of a vehicle and the update of the inventory. Pricing and availability may vary based on a variety of factors, including options, manufacturer employee pricing, specials, fees, and financing qualifications. The estimated selling price that appears after calculating dealer offers is for informational purposes, only. You may not qualify for the offers, incentives, discounts, or financing. Offers, incentives, discounts, or financing are subject to expiration and other restrictions. See dealer for qualifications and complete details.
Price does not include licensing costs, registration fees, taxes and dealer doc fee of $260, which are to be paid by the consumer.
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